Services

Credit Management

Together we can make sure your butt is covered by the right terms.

In any business, cashflow is king. Without the right structures in place you may feel more like the fool. Having fair, clearly disclosed terms of trade is key to a successful business. Once terms are agreed to, you and your customer understand the business relationship – and the consequences if something goes wrong.

  • Client onboarding
  • Credit management
  • Credit policies and processes
  • Debt recovery
  • Terms and Conditions of Trade
  • Training

Human Resources

Let’s create a great culture with the right staff dynamics.

The old saying that staff are your biggest asset is still valid. Recruiting new quality staff can be difficult, so it’s important to get this decision right. Even more important, is how you retain staff. Loyalty in today’s workplace seems to be a forgotten value. Creating a positive culture is key to having a happy, settled workforce.

  • Appraisals / KPI
  • Change management
  • Exit interviews
  • Job descriptions
  • Recruitment
  • Restructuring
  • Staff engagement

Mentoring

Being in management, or an entrepreneur, doesn’t come naturally to everyone. Often, having an external person to share ideas with can shed light or a different perpsective on solving sticky challenges. This improves not only your wellbeing, but the success and direction of your business.

  • Business growth
  • External sounding board
  • Mentoring
  • Personal growth
  • Transformation

Sales and Marketing

Gaining new clients can be the easiest part of the sales process. Targeted marketing, instead of a scattergun approach, gives clear direction on clients and industries. It’s important to show your areas of expertise and give new clients that feeling of ‘being in good hands’. Keeping a client can be the hardest job. Having a clear engagement program so you can check in with your clients is vital so they don’t disappear or get poached by competitors.

  • Account management
  • Customer /client engagement
  • Sales and marketing plans
  • Sales strategies
  • Sales training
  • Tenders

Business Strategy

Have someone at your checkpoints to cheer you on and keep you honest about progress.

Without clear and measurable goals, your business will most likely meander without direction. Having a defined strategy about what you, and the business, want to achieve is imperative to the success of both. This strategy provides checkpoints to keep you on track along the journey and effectively evolve and thrive within the ever changing environment your business may face in the future.

  • Business continuity planning
  • Business plans
  • Goal setting
  • Organisation structure
  • Risk management
  • Succession planning
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